We wanted to help fill the gap of information about the effects of COVID-19 and its measures on the management of chronic conditions here. Understanding vulnerable non-COVID patients’ perception and experiences is an important aspect of having health systems remain vigilant and responsive to the needs of all. This also allows for the evaluation of COVID-19 related measures and can inform decisions to ensure adequate care and self-management for vulnerable non-COVID patients, who have come to be seen as casualties of an “invisible epidemic” of deprioritization.